KX-T: VM50 question

[Mark]

Jody -

In the Programming Manual, section 2.4.1

Programming Manual References
2.4.1 Caller ID/DID/PIN Call Routing (DPT Integration Only)

Allows the System Administrator to store a maximum of 200 DID numbers 
and assign a specific destination (extension, mailbox, Mailbox Group, or 
Custom Service) to each telephone number for each time mode (day, night, 
lunch, and break). When a DID number is received that matches one of the 
stored telephone numbers, the call is automatically directed to its 
destination.

My instructions:
1. Enable Caller ID / DID / Call routing in the Port / Trunk Service 
menu for your service group.
2. Under Service Settings - Add routing under DID mode and direct it to 
the correct Custom Service Menu for each DID.
Easy enough?

- Mark







Jody C wrote:
> Hi
> 
> I have a KXTDA 200 with a 2 port VM 50 (both UK spec) attached and need to
> know if the following is possible
> 
> The business has two divisions and wants the incoming DDI (dialled by the
> caller) to determine which custom greeting clicks in when the call is
> answered by the VM 50.
> 
> I know you can split the calls to each port and assign a specific custom
> greeting that way but that limits the number of ports on each division of
> the business to one port each.
> 
> This customer wants calls from either division of the business to come in on
> both ports of the voice mail and the called ID to send it through to the
> appropriate custom greeting therefore giving both divisions the same two
> ports.
> 
> The obvious answer is that they just buy another two ports but they don't
> really want to go down that road if possible
> 
> Any help would be appreciated
> 
> Jody 
> 
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