KX-T: TVS100 troubleshooting update.

[brucek]

So I go on site, and indeed the hard drive is bad....it wont spin up.  It does make a great phaser sound though.

Back in my shop, I give the drive a good zets and sure enough it spins up.  I have the drive backed up (via the utility save menu)

The drive is a Seagate ST91420AG 1441.9 MB (labled VA2250) with V2.50.  The unit's EPROMs are VA11M V1.12  

So can I just get any drive and a double cable and copy (assuming all sectors are readable) the disk using the SYSD or DCPY commands in the utility menu?
I have been told that I may need an EPROM update...is this true?

I dont trust the current drive anymore. And I'm hoping to turn this around faster than sending it to GA

Thanks
bruce
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Subject: KX-T: TVS100 troubleshooting

What is 4 flashes of the power indicator on a TVS100 trying to tell me?

The system started to behave funny yesterday (kxtd132+tvs100) - the
AA/custom service menus answers calls fine, but when an extension was
dialed, and not answered, the prompt returned to the menu without ever
asking "to leave a message...."

I entered the customer's mailbox, and noticed the box was full with 100
messages.  

Why didn't it give the "mailbox full" message?

I told the customer to delete some messages.
I don't know what they did, but they now claim that they cant get into the
voice mail at all, and the tvs100's power led is flashing 4 times.

Any ideas (besides the hard drive crashed)?
Thanks
bruce