KX-T: SMDR
John Challenor
johnc at phonedoctor.com
Wed Mar 3 12:07:25 PST 2010
Just use a call accounting software package. I'll post info about one
we use
Sent from my iPhone
On Mar 3, 2010, at 2:16 PM, "Ross L." <phonedr at adelphia.net> wrote:
> Ladies and Gents
> Got a question that some of youse brain surgens might know. SMDR on
> a tda100. I got the output going to a computor. I'm using hyper
> terminal to capture the incomming call log. I have 2 companies
> sharing the same switch, lines and phones. Calls going to auto
> attendant. Customer dials 1 for company A and 2 for company B. 1
> goes to ICD gp 601 and 2 goes to ICD gp 602. All they have to do is
> count the calls on the screen to see who gets the calls. They want
> to keep track so they can be fare is sharing the expenses. They
> looked at the SMDR output and bitched about counting the calls
> themselves.
> Here is my question.
> Have any of you used Excel for this type of problem? All I'm
> interested in is counting the 601 and 602 incomming calls per day.
> Another solution would be to buy software that would take care of
> this for them. Any suggestions?
> Thanx
> Ross
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